Initial D World - Discussion Board / Forums [Powered by Invision Power Board]

Printable Version of Topic
Click here to view this topic in its original format

Initial D World - Discussion Board / Forums > Computers and Technologies > Help with Admin options

Posted by: W.A.R Nov 2 2013, 06:24 PM

Hello I have windows 7 and I need to gain full access of my folders but for some reason I keep getting a pop up that says Im not a administrator even though its my laptop. Im trying to get access to move a file in a different folder because Im using Google chrome and it keeps crashing because my norton identity safe keeps crashing and its annoying and im trying to also fix that issue.

Posted by: khat17 Nov 12 2013, 07:10 AM

http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/

http://www.winmatrix.com/forums/index.php?/topic/13157-easy-way-to-take-ownership-of-system-files-in-windows-7-8-and-vista/

Same information basically. Just use that and let us know how it works out. Failing that there's always the longer way which we'll post if this fails.

Posted by: Nomake Wan Nov 12 2013, 09:05 AM

Also I'd like to add that Norton sucks. I know that's not the answer you're looking for, but it's still a fact.

Posted by: W.A.R Nov 12 2013, 11:14 AM

I forgot to mention that I did downloaded the take owner ship program, that did not work either.

I know, Norton is hassle

I still have that issuse where my chrome crashes due to identity risk crap isnt it funny a antivirus program helps your computer, but in this case its just causing more problems.

Posted by: Wanderer Nov 12 2013, 11:20 AM

Lol, nah. That's just Norton Norton'ing it up.

[ Post made via Mobile Device ]

Posted by: Nomake Wan Nov 12 2013, 06:20 PM

So when you start up in Safe Mode, are you the only account on the machine or is there a secondary administrator account? Could be that you're not an Admin fo' realz I suppose if this is an OEM box and not something you put together yourself.

Posted by: W.A.R Nov 13 2013, 11:02 AM

QUOTE (Nomake Wan @ Yesterday, 6:20 PM)

From what I seen I am the only one in the account I dont have a second login or account when the laptop logins , which I dont really understand why. Everything is OEM nothing tampered at all.

Posted by: Nomake Wan Nov 13 2013, 11:52 AM

Did you follow my instructions and boot into Safe Mode before saying that, or are you assuming Safe Mode is the same as Normal Mode and that if you don't see another user in Normal there must therefore not be one in Safe?

I have to check since you said 'when the laptop logins' rather than 'when I boot into Safe Mode'.

If it's OEM, chances are that yeah it does have a backdoor Admin account.

Posted by: NortonSupport Nov 15 2013, 05:37 PM

QUOTE (W.A.R @ Nov 12 2013, 11:14 AM)

I forgot to mention that I did downloaded the take owner ship program, that did not work either.

I know, Norton is hassle

I still have that issuse where my chrome crashes due to identity risk crap isnt it funny a antivirus program helps your computer, but in this case its just causing more problems.

Hello W.A.R,

Sorry to hear about your problem with Norton. I'm Harry, and I'm with Norton Support. May I know the version of Norton you use? You can easily find it from Support >About in Norton program. Also, let me know the version of Chrome you use. I'll definitely check it further for you.

For the folder access problem, there can be a hidden administrator account which you may try to unhide. You can follow the steps below;
1. From the Start menu, right-click on CMD and select Run as Administrator.
2. In the command prompt window, type in the following text and then press Enter.
net user administrator /active:yes
3. This should unhide the administrator account(if any hidden).
4. Log out of your account and then login to the administrator account, check if you can access those folders.

Let me know the results.

Thanks!
Harry
Norton Support

Posted by: Sensation! Nov 15 2013, 06:00 PM

Wow, now that's what I call customer support..

Posted by: Nomake Wan Nov 15 2013, 06:18 PM

QUOTE (Sensation! @ 18 minutes, 1 seconds ago)

Wow, now that's what I call customer support..

I... Don't even know what to say. That's... Scary. Impressively scary.

I kinda wanna post up my old Norton ME-tan comic.

[ Post made via Mobile Device ]

Posted by: Perry Nov 15 2013, 06:50 PM

Thank you NortonSupport! I've changed my view on Norton's customer support because of that post.

Keep up the good work!

(P.S. Yes, IP confirmed that it is indeed from Symantec.)