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Perry | |||||
Like an eagle! ![]() Group: SITE OWNER Posts: 8,011 Member No.: 1 Joined: Sep 15th 2002 Location: San Leandro, California ![]() | As many of you have noticed, the forum was down for almost the entire Sunday. It first went down on 3:30am Pacific Time January 29th, 2012. I did not know until I wake up by 8:00am. I quickly sent several notices to the facebook group to spread awareness on the problem. I then submitted a ticket to the our host's tech support. They responded with the following within 15 minutes:
Basically, they were aware of the issue. As time progress through the day, many customers like me were getting angry at this long downtime. Finally by 11:00pm Pacific Time, the site is up. The entire downtime lasted 19.5 hours. Here is a message from the CEO of the host;
It was caused by a botched automatic update that somehow caused automatic deletion of some important modules on the server, which caused the service to go down shortly after 3:30am. I am currently in the process of getting some sort of compensation for such long downtime. If they refuse, I might be forced to switch to another host. This sort of downtime is simply unacceptable. | ||||
Proud Contributor of the Music Section Revival Project ![]() |
razorsuKe | Posted: Jan 30 2012, 12:40 PM |
IDW Goldmember ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Advanced Members Posts: 1,406 Member No.: 12,243 Joined: Sep 12th 2005 Location: Calgary Canada ![]() | This is a good learning lesson but something that could have been totally avoided. Surely they could foresee a problem like this arising with automatic updates. The method which they are now suggesting is something that I would have expected them to have implemented from day 1. I don't think they need "significant" testing before implementing an update, but at least have a secondary system where they can install it on first before applying it to the main servers. |
Spaz | Posted: Jan 30 2012, 03:26 PM |
Just a guy towing a car across the country to chase a dream. ![]() Group: FORUM MODERATOR Posts: 9,272 Member No.: 30,193 Joined: Jul 25th 2008 Location: Plymouth, MN ![]() | A good friend of mine works for Atomic Data, I can get quotes for you if necessary. |
Perry | ![]() | ||
Like an eagle! ![]() Group: SITE OWNER Posts: 8,011 Member No.: 1 Joined: Sep 15th 2002 Location: San Leandro, California ![]() |
I am looking for a managed or unmanaged VPS around 25GB stroage, 1TB/mo. bandwidth, 300MB RAM and my budget is around $15.00/mo. ![]() | ||
Proud Contributor of the Music Section Revival Project ![]() |
Newmanator | Posted: Jan 31 2012, 11:26 AM | ||
IDW Banned Member ![]() Group: Banned Posts: 7 Member No.: 38,277 Joined: Jan 15th 2012 Location: Update Profile ![]() |
1 TB bandwidth month? lol wat Crazy !! ![]() This post has been edited by Newmanator on Jan 31 2012, 11:26 AM | ||
Spaz | Posted: Jan 31 2012, 08:25 PM | ||
Just a guy towing a car across the country to chase a dream. ![]() Group: FORUM MODERATOR Posts: 9,272 Member No.: 30,193 Joined: Jul 25th 2008 Location: Plymouth, MN ![]() |
Not gonna happen at $15/mo. Not even close, according to him. He said they host servers for KickassVPS who provide hosting on the cheap, but even they won't do that kind of bandwidth for that low. ![]() | ||
Nerubian | Posted: Feb 1 2012, 01:37 PM |
Living in the woods when it's raining in the dark. ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Advanced Members Posts: 1,500 Member No.: 36,931 Joined: Jan 25th 2011 Location: Update Profile ![]() | My first thought was that the site got the same end as MegaUpload. |
Nomake Wan | Posted: Feb 1 2012, 06:52 PM | ||
ShiMACHaze ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Advanced Members Posts: 19,542 Member No.: 5,394 Joined: Feb 5th 2005 Location: Drydock ![]() |
A quick visit to Slashdot would have alleviated those fears. ![]() | ||
Proud Contributor of IDW Forums and the Music Section Revival Project ![]() |
Perry | ![]() |
Like an eagle! ![]() Group: SITE OWNER Posts: 8,011 Member No.: 1 Joined: Sep 15th 2002 Location: San Leandro, California ![]() | I am still in search for a more reliable VPS with similar pricing structures. So far I haven't been successful in doing so. It seems Dreamhost has the best price for unmetered space + unmetered bandwidth VPS out there. Let's just hope they get their acts together. ![]() |
Proud Contributor of the Music Section Revival Project ![]() |
kiwi baby | Posted: Mar 16 2012, 09:18 PM | ||
I <3 Kiwies ![]() ![]() ![]() ![]() ![]() ![]() Group: Advanced Members Posts: 117 Member No.: 1,013 Joined: Nov 12th 2003 Location: La Jolla, California ![]() |
Yeah, they seem to be having a lot of issues lately. ![]() | ||
Proud Contributor of the Music Section Revival Project ![]() |
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